Communication essentials
Equip employees with essential communication skills
Audience
1st time managers, high potentials, top talents, and future leaders
Description
Equip participants with an understanding of a variety of methods of communication (EQ, active listening, presenting and persuading others, amongst others) and how to effectively use them to communicate goals, decisions, needs, and issues.
What's Included
1-3 X 2-hours sessions for groups of up to 15 participants
Topics
Navigating communication styles
Unlock the keys to enhanced engagement by honing the participant's ability to recognize and appreciate the diverse spectrum of communication styles. Strengthen working relationships through learning how to adapt and connect more effectively, irrespective of differences
Takeaways
Identify and map their own communication style, gaining a deeper understanding of their natural communication tendencies, strengths, and areas for improvement.
Recognize the impact of their communication preferences on others, fostering empathy and adaptability in their communication approach.
Tailor their communication to meet the needs and preferences of others, resulting in more meaningful and productive interactions.
Bridge communication gaps and resolve conflicts.
Storytelling
Uncover the art of crafting compelling stories that hold the power to captivate stakeholders. Through an array of techniques, participants will learn to weave stories that not only engage but also resonate deeply, forging an unbreakable connection with their audience.
Takeaways
Craft compelling narratives that inspire action and resonate with their audience, making their messages memorable and persuasive.
Adjust their narrative in real-time to maintain engagement, ensuring that their stories resonate with their listeners.
Deliver their stories with charisma and authenticity.
The fundamentals of emotional intelligence (EQ)
In this workshop, participants will delve into the depths of emotional intelligence, unraveling what EQ truly entails and dispelling misconceptions. Discover how EQ plays a pivotal role in effective communication, enhancing one's ability to connect, empathize, and engage with others authentically.
Takeaways
Harness their emotional intelligence to enhance their ability to listen actively, empathize with others, and convey their thoughts and feelings with clarity and sensitivity.
Manage their emotional responses effectively, build rapport with others, and navigate challenging situations with composure and poise.
Respond to challenges and setbacks in a more constructive and adaptive manner.
Mastering active listening
This workshop is designed to elevate the participant's communication skills by focusing on the art of attentive and engaged listening. Discover how active listening not only fosters understanding but also nurtures trust, strengthens relationships, and ultimately leads to more meaningful connections.
Takeaways
Fully engage with speakers, be present in the moment, and ask thoughtful and probing questions that deepen their understanding of the conversation.
Embrace a more attentive and empathetic approach to listening.
Apply active listening skills to 1:1 and team meetings, ensuring that their contributions are well-received, and they can extract valuable insights from others.
Cultivating strategic influence
This workshop is designed to equip participants with a well-rounded toolkit encompassing the art of creative persuasion, impactful negotiation, conflict management, and the cultivation of enduring, trust-based relationships.
Takeaways
Influence others effectively by employing creative and convincing communication strategies.
Negotiate with confidence, achieving optimal outcomes in a wide range of situations.
Cultivate and nurture trust-based relationships with peers, clients, and partners.
Communicating through conflict
Harness the power of effective communication, unlock the potential of teamwork, and master the art of navigating and resolving conflicts with finesse.
Takeaways
Foster open and constructive communication within their teams, improving collaboration and performance.
Identify their own and others' preferred conflict resolution styles, facilitating more effective conflict management and communication.
Navigate conflicts more constructively, leading to better outcomes and strengthened relationships in both personal and professional settings.